Privacy Policy

Last updated: October 2025

Welcome — and thank you for visiting Kerie Dillon Coaching. Your privacy is important to me. This policy explains what personal data I collect, how it’s used, and the choices you have about it. If you ever have questions, you can contact me directly at kerie@keriedilloncoaching.com

1. Who I Am

Kerie Dillon Coaching is a sole-trader business based in Dublin, Ireland.

Address: 12 The Way, Scholarstown Wood, Newtown, Dublin D16 X3T0, Ireland.

I provide coaching services, online courses, workshops, and related digital products.

2. Information I Collect

I only collect the information needed to deliver services effectively. This may include:

Contact details: name, email address, phone number

Billing details: address, payment method, and order history (via Stripe/Systeme.io)

Course or coaching details: information you share when enrolling or completing intake forms

Booking information: if you book through TidyCal or Bookwhen

Newsletter details: name and email when you sign up to my email list

Website data: anonymous analytics (via Google Analytics and Meta Pixel)

I don’t collect or store any sensitive financial data directly — payments are handled securely by Stripe.

3. How I Use Your Data

Your data is used to:

Deliver coaching services, courses, and digital products

Process payments and send order confirmations

Communicate about your bookings or purchases

Send occasional newsletters or updates (only if you’ve opted in)

Improve website performance and marketing through analytics tools

You’ll never receive marketing emails unless you’ve actively subscribed, and you can unsubscribe at any time using the link in each email.

4. Legal Basis for Processing

I process personal data on the following lawful grounds under the EU GDPR and Irish Data Protection Acts 1988–2018:

Contractual necessity – to provide coaching, course access, and purchases you request.

Legitimate interests – to maintain client relationships and improve my services.

Consent – for newsletter subscriptions and marketing communications.

Legal obligation – for accounting and tax record-keeping.

5. Who I Share Data With

Your data is shared only with trusted service providers who help deliver my services securely:

Systeme.io – website and online course platform

Stripe – secure payment processing

Google Analytics / Search Console – anonymous website usage statistics

Meta (Facebook & Instagram) – advertising and performance tracking

Bookwhen – event booking management

TidyCal – appointment scheduling

All third parties are GDPR-compliant and process data only as necessary to provide their service.

6. Data Retention

Personal data is kept as long as necessary to provide the services you’ve requested.

For financial and tax purposes, certain records are retained for up to 7 years in line with Irish revenue requirements.

You may request deletion of your personal data at any time (unless I’m legally required to keep it).

7. Your Rights

Under GDPR, you have the right to:

Access your personal data

Request correction of inaccurate or outdated information

Request deletion of your data (“right to be forgotten”)

Withdraw consent to marketing communications

Ask for data portability to another provider

You can exercise any of these rights by emailing kerie@keriedilloncoaching.com

8. Security

I take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Systeme.io and Stripe handle all sensitive data through encrypted connections and secure servers.

9. Cookies and Tracking

This website uses cookies for functionality, analytics, and marketing.

Cookies help the site remember your preferences and understand how visitors use it.

Analytics cookies (Google Analytics) collect anonymous data such as page visits and traffic sources. Marketing cookies (Meta Pixel) help measure ad performance.

You can manage or delete cookies through your browser settings at any time.

10. Updates to This Policy

This privacy policy may be updated periodically. The most recent version will always be posted on this page with the updated date at the top.

11. Contact

If you have any questions or wish to exercise your data rights, please contact: Kerie Dillon Coaching, 12 The Way, Scholarstown Wood, Newtown, Dublin D16 X3T0, Irelandkerie@keriedilloncoaching.com